When issues such as "blank screen upon page transition" or "unresponsive form submission buttons" occur, these issues may be resolved through clearing the cache data of the web browser. The methods for clearing cache data may vary depending on the web browser, so please try the following methods relevant to your web browser. Please refer to the official documentation for "Recommended Browsers" for NEQTO Console.
- For Google Chrome (Clearing cache and cookies)
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After opening a web page in Google Chrome, press the following keys to perform "Reload the current page, ignoring cached content":
Windows OS: [Ctrl] + [Shift] + [R] keys or [Shift] + [F5] keys
macOS: [Command] + [Shift] + [R] keys
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- For Mozilla Firefox (How to clear the Firefox cache)
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After opening a web page in Mozilla Firefox, press the following keys to perform "Reload (override cache)":
Windows OS: [Ctrl] + [F5] keys or [Ctrl] + [Shift] + [R] keys
macOS: [Command] + [Shift] + [R] keys
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- For Microsoft Edge (View and delete browser history in Microsoft Edge)
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After opening a web page in Microsoft Edge, press the following keys to perform "Reload the current page, ignoring cached content":
Windows OS: [Ctrl] + [Shift] + [R] key or [Shift] + [F5] key
macOS: [Command] + [Shift] + [R] keys
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- For Safari (If Safari doesn't load a page or webpage items are missing)
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After opening a web page in Safari, press the following keys to perform "Reload page from origin":
macOS: [Command] + [Option] + [R] keys
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