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  2. Business FAQ

Category

  • Technical FAQ
  • Business FAQ

Business FAQ

Implementation

  • During the evaluation period, I want to experiment with different cases and create additional boards for the NEQTO Developer Kit. Can JIG-SAW/NEQTO help me with this?
  • Where can I apply to start using NEQTO?
  • Where can I purchase NEQTO hardware products?
  • Is implementation easy?
  • How can I inquire about the service?
  • I can’t find my problem
See all 6 articles

Service

  • Are there any service usage terms or conditions?
  • I would like to try NEQTO for research development purposes. Can I learn more about the trials and hardware/software licenses available?
  • What types of services can NEQTO provide?
  • What kind of solution is NEQTO?
  • Do NEQTO products work with external applications or systems?
  • I don't want to send NEQTO Console any data, is it still possible to use NEQTO services?
See all 9 articles

Pricing

  • When will the license fee begin to be charged?
  • When using cellular data, are cellular data fees included in NEQTO's price?
  • Can I upgrade at any time?
  • How long is the contract term?
  • Are there any initial or additional fees?
  • How much does it cost?
See all 6 articles

Account

  • Unable to register my trial license device to a node with error, “serial_id: Invalid device serial ID.”
  • How can I manage the permissions of my accounts?
  • I can't log in to my account, what should I do?
See all 3 articles

Billing

  • How does the billing schedule work?
  • Is it possible to pay via credit card?
See all 2 articles
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